Shipping & delivery

We ship worldwide. Every piece is prepared and checked before it leaves us, and we send you the tracking number as soon as your order is on its way.

Estimated delivery times

These are total times, from the moment you place your order: they include order preparation (2 to 5 business days) and transit.

  • Peninsular Spain: 7 to 12 business days
  • Balearic Islands, Canary Islands, Ceuta, and Melilla: 10 to 16 business days
  • European Union: 8 to 14 business days
  • America, Asia, and the rest of the world: 12 to 20 business days

These are estimates. During peak seasons (Christmas, sales) they may be extended by a few days.

Shipping costs

  • Spain: €5.99 — free for orders over €40
  • European Union: €8.99 — free for orders over €60
  • United Kingdom, Switzerland, Norway, USA, Canada, Australia, New Zealand, Japan, South Korea, Singapore, Hong Kong, Malaysia, Emirates, and Israel: €12.99
  • Rest of the world: €14.99

The exact cost is calculated and displayed at checkout before payment, according to your address. There are never any surprises afterward.

Tracking

You will receive an email with the tracking number as soon as your order ships. All our shipments are fully tracked to your door. If more than 5 business days pass and it still hasn't moved, please write to us and we will look into it.

Customs and taxes (orders outside the European Union)

If your address is outside the EU, your order may be subject to customs duties, import VAT, or handling fees from the destination country. These amounts are not included in the price or shipping, and are paid by the recipient upon delivery. Each country has its own rules: we recommend checking them before purchasing.

Incorrect addresses

Please double-check your address before confirming. If an order is returned to us due to an incomplete or incorrect address, we can resend it upon payment of new shipping costs.

Lost or damaged orders

If your order arrives broken or does not arrive, please write to us at info@algarastudio.com. We will replace it or refund your money. No arguments.